The “Apple store experience” has inspired LycaHealth’s diagnostic and treatment centre in Canary Wharf according to its CEO.

Radiologist Dr Manpreet Gulati, who heads up the Westferry Circus facility, said his vision was to “create a value” in paid-for healthcare by combining high quality, multi-speciality consultation, diagnostic, treatment and wellness services in a single location.

“In Canary Wharf, the patients are young, time-poor and they make a lot of money,” he said.

“We want to make them feel like they are coming into a technologically-advanced environment.

“Ushers will welcome them at the door and check them in on a tablet – 90% of the time, this kind of working population won’t need major surgery, they will want minor procedures, which we can start off here.

“I say to the team: ‘When a patient comes here, he has come here to crack a deal with the doctor – he’s cracked a deal in the office and he’s here to crack a deal at LycaHealth.

“We want to give them that feeling, so they don’t feel out of control or vulnerable.”

Dr Gulati was joined by Mayor of London Boris Johnson to officially open the centre on Thursday, November 5, who joked its relationship to sister company LycaMobile showed how “mobile phones can make you healthy”.

LycaHealth offers a wide range of procedures including infertility treatment, hair transplants, CT scans with low doses of radiation and a super-wide MRI machine, complete with self-select mood lighting.

A range of specialists across fields like sports medicine, orthopedics, cardiology, gynecology, chest medicine, gastroenterology and digestive diseases practice there.

He predicted the stressful lifestyles of Canary Wharf workers meant the latter would be in high demand and that the large number of sports fans in the area would fill the treatment tables and physio room.

For physiotherapy treatment, LycaHealth has entered into partnership with Pure Sports Medicine in Cabot Place and is in discussions with a number of other local gyms.

Mayor of London Boris Johnson MP opens new LycaHealth centre at Westferry Circus, Canary Wharf on November 5, 2015 Pictured CEO Dr Manpreet S Gulati WARNING WHARF USE ONLY email

A personal journey

For Dr Gulati, the healthcare project is both professional, and personal.

He said his ambition was to provide healthcare for the lower and middle classes in India after a friend of his died from leukemia following a bone marrow transplant.

Dr Gulati moved to the UK and has managed to make his dream of offering such treatment a reality when he met entrepreneur and chairman of LycaGroup Subakaran Allirajah.

LycaHealth was born and its profit will fund healthcare services in developing countries.

“This is the time I have been waiting for years,” said Dr Gulati.

“It’s the start of a really exciting journey where the end goal is really clear.

“We will deliver high quality care and integrity in Canary Wharf.

“But the whole point is we need to generate huge wealth to deliver reasonably good care in underprivileged areas of the world. It’s all there for the picking.”

The second LycaHealth branch, in Orpington, Kent, is also set to open in November with a 70,000sq ft facility in India to be unveiled in spring 2016.

Mayor of London Boris Johnson MP opens new LycaHealth centre at Westferry Circus, Canary Wharf

What does Boris have to say about healthcare?

Mr Johnson attended the LycaHealth launch event to cut the ribbon.

He said: “It’s a sad fact if you take the Jubilee line from Westminster to Canning Town, life expectancy in the area will drop by a year for every one of those stops.

“We are not doing enough to catch some of the killers in our society, in particular cancer.

“This is a historic occasion and it’s a wonderful thing – I hope it allows people to bond with Lyca and live longer using LycaHealth.”

LycaHealth’s Canary Wharf branch in numbers

  • There are 11 consulting rooms for a range of specialisms.
  • There are two treatment rooms.
  • There are 18 staff.
  • Opening hours are 8am-8pm Monday to Friday, with some appointments on Saturday mornings.
  • The centre spans 9,000sq ft.