Apology over week of Jubilee line delays

By Rob Virtue on February 15, 2013 2:12 PM |

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Transport for London has apologised after a host of delays hit morning rush hour this week.

Monday, Wednesday, Thursday and Friday all saw separate incidents from points failures to broken down trains, impacting commuters' journeys.

A spokeswoman for TfL said: "We want to make sure customers have a good service but this week had some minor and severe delays, as well as a separate suspension.

"Overall performance on the Jubilee line has improved but we want to apologise for delays experienced this week."

Monday saw the suspension of the service at the west end of the line due to a broken down train just after 5am linked to snowfall.

On Wednesday from 5.53am there was a points failure. Thursday saw a defective train at London Bridge which caused severe delays from 8.15am and Friday morning saw a faulty train.

Many took to Twitter to complain the service has had issues all week, however.

Commuter Tom Butterworth said: "@jubileeline has been screwed every day this week. It ran without issue during the Olympics, why not now? Sort it out!"

Communications director at The O2, Jeremy King said: "For the fifth consecutive day the Jubilee Line has delays. @TfLofficial will you ever reply to my complaints? Or provide compensation?"

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