Jubilee chaos strikes again

By Giles Broadbent on May 24, 2012 1:39 PM |

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Hundreds of passengers are to be given £40 each in compensation after they were led up the track from a fault Jubilee line train.

More than 770 had to be walked through tunnels on Wednesday night in a week of Tube problems that has turned attention on TfL's preparedness for the London 2012 Games.

Wharfers faced a nightmare journey away from work in the heat of late spring. With the Jubilee line facing major disruption, many turned to the DLR which was also facing delays. Meanwhile, Canary Wharf was busier than usual with the Canary Wharf Jog bringing runners and supporters.

London Assembly Member and Labour's transport spokesman Val Shawcross said: "The Olympic Games opening ceremony is now less than nine weeks away and still ordinary commuters are being hit by delays caused by faulty track, faulty trains and faulty signals.

"Passengers have endured months of shutdowns for maintenance and upgrade works that were supposed to stop this happening. So why are there still issues with the line?

"What will happen if the chaos happens during the Olympic Games? Quite simply the Mayor needs to get a grip, otherwise London could end up as an international laughing stock."

Transport Commissioner Peter Hendy told the London Assembly transport committee that he was sorry for any problems. He said there were going to be failures during the Olympics but the system was geared to cope.

Nigel Holness, London Underground operations director, said: "This is clearly not the level of service our customers have a right to expect, and we will be refunding those affected."

Bob Crow, general secretary of the RMT transport union, said: "This is shaping up to be a pre-Olympic London transport week of hell with London mayor Boris Johnson and his officials claiming a brilliant service while millions of Londoners know better."

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